Your Knowledge Centre

Everything you need to know about self-storage in one place!

London's best all-inclusive self storage

Simply click on the question you’re interested in below:

How much storage space do i need?

How Much Space Do I Need?

15+ items you should NOT put in self-storage units

How to pack your belongings for self storage

How Do I Pack My Storage Unit?

How quickly can i move into my storage?

How Quickly Can I Move Into My Storage Unit?

What is Self Storage

What is Self Storage?

What is a Storage unit?

What is a Storage Unit?

How does self storage work?

How Does it Work?

How much does self storage cost?

How Much is it Going to Cost Me?

Self Storage with no sign up fees

Do You Charge Any Admin Signing Up Fees?

Safe self storage

How Safe is Your Storage?

Racking for self storage

Can I Put a Racking Unit in a Storage Unit?

transport for self storage

How Can I Get My Things To And From the Unit?

Metro storage opening times

What are Your Opening Times?

Self Storage in central london

Where Are Your Storage Units?

What do I have to do once I have my self storage unit?

What Do I Have To Do Once I Have My Unit?

upgrading or downsizing storage space

What Happens If I Need More or Less Space?

Accessing your self storage

How Do I Access The Store Once I have Paid For My Unit?

Packing supplies for self storage

Where Can I Get My Packaging Supplies?

Self storage as an office

Can I Use Storage As An Office?

damp free self storage

Is Your Store Damp Free?

Self Storage temperature

What is the Temperature of Your Store?

delivery to self storage

Can I Get Stuff Delivered to a Storage Unit?

metro storage payment methods

What Methods of Payment Do You Take?

Get in touch with metro storage

How Do I Get in Touch if I Have a Query?

Self Storage Guide Document

Self Storage in a Nutshell

Download Our FREE Booklet

Everything you need to know about self-storage in one place!  We’ve listened to our customers over the years and compiled a FREE booklet with the answers to all of the questions that have been asked.  Anything you will ever need to know about self storage can be found in our handy ‘pdf’ document.

Click the link below to view or download, or you can view the answers online by clicking the questions in orange above.

Still have questions … ?

Our experienced and friendly team are here to help!

Perhaps you want to know how much space you’ll need? Or how much self storage is going to cost you?

Having been in the self storage industry since 1998, we hope and believe our expertise will be able to answer your queries. We want to ensure your customer experience is as easy and smooth as possible. Have a browse through our FAQ’s, but if you can’t find what you’re looking for, then follow the link below or call us for free on 0800 999 5881.


Metro Storage London's Best All Inclusive Self Storage


Metro Storage London's Best All Inclusive Self Storage


Metro Storage London's Best All Inclusive Self Storage
SME Awards Greater London
Top One Percent Award
SSA Self Storage Association