Frequently Asked Questions


We’ve been asked a lot of questions since we started working in the storage industry back in 1998, and below you’ll find answers to some of the more common ones.

 Just click on the question and the answer will appear.

How does self storage work?

How much does each unit cost?

What do you get for this price?

How often do you get charged at Metro Storage?

Are there any discounts available?

How do you pay for storage?

Can you access your unit at any time?

Is booking a unit in advance required?

Do you provide moving services?

Is a storage agreement required?

What is the smallest room size you provide?

What happens if there’s not enough/too much space in the unit?

How high are your storage rooms?

Are the storage rooms heated?

What are your security measures?

Is there a minimum storage period?

Is there a maximum storage period?

Is there a notice period required before leaving Metro Storage?

Are there any storage restrictions?

Do you sell boxes and packing materials?

Do you provide trolleys?